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Frequently Asked Questions

How do I get COI
How do I install COI
How do I buy COI
How do I update the default rate tables
How do I change the name of a table
How do I add a new rate entry in an existing table
How do I correct an existing rate value
How do I insert a new schedule
How do I alter a row in a schedule
How do I add a row to a schedule
How do I delete a row from a schedule

How do I install COI

First download the self-extracting installation file from the store taking note of where you save it. We recommend saving the file to your desktop. Next double-click the setup program icon, or in Windows 95, 98 or NT select Run from the Start menu, and type %path%\ setup.exe in the command line, where %path% is the location into which you saved the install file. Now follow the directions given to you within the installer.

How do I buy COI

If you have already installed the program all you need do is go to the Ordering Page, and select Canadian Credit Card or print the order form and follow the instructions on that page.

How do I update the default rate tables

You cannot do this UNLESS you have a registered version of the program. If you have bought a license for your copy of COI you can go to our login screen, login and download the most up-to-date version of the rate tables available. PLEASE NOTE: you should not do this if you have added additional rate tables because they will be overwritten.

If you want to get your BC Government rate tables up-to-date without overwriting your other rate table data you should go to http://www.courts.gov.bc.ca/Sc/sc-int.htmto find the latest rates which you can then manually enter into your files. NOTE: The Download Page includes links to other Jurisdictions Rate Tables.

How do I change the name of a table

Select the row in the table you wish to alter by clicking on it. Then click the Change Button. Make your changes and press the Ok button to save them.

You can also "press" the Change button, after selecting the row, by typing Alt-C from the keyboard. The letters with the underlines (in this case the "C" in the word Change) are "hot keys" that when combined with the Alt key, will select a field, or click a button.

Finally the most efficient way of selecting a record you wish to change is to double click on the row in the Table. The record will be selected and the change button clicked for you.

How do I add a new rate entry in an existing table

Select the table name, then click the Insert button below the rate list. As with most parts of the program a From Date will be entered for you. This will be today in a new table, or one day after the last entry in an existing table.

Note: It is very important that there are no "missing" or duplicated dates in a table. The Check button will verify that the dates within the selected table conform to this rule.

How do I correct an existing rate value

Select the appropriate Rate Table Name with a single click. Double click on the Rate entry that you wish to alter, make the changes, and click Ok button to save the record.

Note: Any change made to a Rate Value will not cause any schedules that used the rate value to be re-calculated. You will have to do this manually by entering 0 (zero) over the incorrect rate wherever it appears in the schedule. This will force the program to look up the new rate when saving the schedule entry.

How do I insert a new schedule

Select Schedules, then View, Create, or Update Schedules from the application menu. Click the Insert button under the list of saved Schedules. Fill in the Header information; the only information that is necessary is for you to select a Rate table to use by clicking on the down arrow on the right of the field, or tabbing into the field and pressing down arrow.

After finishing the header entries press the Insert button under the empty detail Table. A set of fields will become accessible under the Table. Fill in the Start date (today's date is offered only to prompt you as to the date format), the Stop Date, the beginning Principal (initial debt) and leave the Interest Rate blank. Tabbing out of the row will cause the program to look up the Rate(s) applicable between the dates entered and will fill out the schedule entries for you.

Note: Interest is charged for the period that includes the start and stop dates e.g. From Jan 12 to Jan 14 would be 3 days of interest. The To Date (except for the final entry) will be the day before an event like an interest rate change, a re-payment or draw. For example, if a payment was made on Mar 3 then the previous row would end on Mar 2. This then allows this transaction date of Mar 3 to be a From Date. The results of payments and draws on principal and accumulated interest are calculated before interest is accrued for the period in which the activity occurs.

How do I alter a row in a schedule

Double click on the row and adjust the value(s) as needed. If you are altering the "To Date" entering a zero in the rate field will cause the program to look up the appropriate rate from the currently assigned table. This may cause extra rows to be generated if the date range entered spans multiple rate periods. Obviously, this could effect the totals on subsequent rows.

Entering a "To Date" and a "Rate" value can remove subsequent rows if the new "To Date" is later than the existing subsequent rows.

How do I add a row to a schedule

There are endless opportunities here but the best is to alter the to date for the last row, and remove the Rate value. The program will generate as many entries as necessary to handle the extended date range. If you know that the last entry in the existing table is the last day of a rate range, then you can press the Insert key. This will default to adding a row at the bottom of the table. The "From Date" will be entered for you. You must enter the "To Date", and again leave the "Rate" blank.

How do I delete a row from a schedule

The only row that you can truly delete is that last row. Remember that you can have no "missing" days in the schedule. To delete the last Row, select it and press the Delete button.

To remove a row from the middle of the table you can alter the To date of the line above. Make it the same as the To Date of the line you are removing. Leave the Rate in this altered line and it will replace the line you wish removed.

NOTE: that you are probably altering the rate for the some of the period covered by this altered line.

To remove a payment, just edit the row and make the Principal entry zero.

Copyright (c) Top Floor Computer Systems Ltd. 1999-2009